Shipping Policy
Last Updated: 17th May 2026
Thank you for shopping with DAR AL UTOOR. We are committed to delivering your orders safely and efficiently.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation message with tracking details.
Estimated Delivery Time
We aim to deliver all orders within:
4–7 Business Days
Delivery timelines may vary depending on:
- Delivery location
- Courier partner operations
- Weather conditions
- Public holidays or unforeseen circumstances
Remote or non-serviceable areas may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available during promotional campaigns or on selected order values.
Order Tracking
Customers will receive shipment tracking information via email or SMS once the order has been dispatched.
Delayed Deliveries
While we strive to deliver orders within the estimated timeline, delays may occasionally occur due to circumstances beyond our control.
DAR AL UTOOR is not liable for delays caused by:
- Courier service disruptions
- Natural events or weather conditions
- Incorrect shipping information provided by customers
Incorrect Address Information
Customers are responsible for providing accurate shipping and contact details at checkout.
DAR AL UTOOR will not be responsible for failed deliveries due to incorrect or incomplete address information.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Order number
- Clear photos & video of the package/product
- Description of the issue
We will review the issue and assist accordingly.
Contact Us
For shipping-related questions or support, please contact us:
DAR AL UTOOR
📧 Email: enquiry@daralutoor.com
📍 Mumbai, India
📞 Phone: +91 95944 44774